Privacy Policy

Effective September 2, 2026.

Washington Douglass Chorale ("WDC," "we," "us," or "our") respects the privacy of people who visit our Website, communicate with us, attend or support our programs, audition, subscribe to our emails, or use services linked from our Website. This Privacy Policy explains the information we collect, how we use and disclose it, and the choices available to you.

This Policy applies to https://douglasschoraledc.org/ and to information WDC receives in connection with the activities described here. Third-party websites and services have their own privacy practices.


Information We Collect

Information You Provide

We may collect information that you choose to provide, including:

  • your email address and, if provided, your first and last name when you subscribe to our newsletter;

  • your name, email address, voice part, and description of singing experience when you make an audition inquiry;

  • scheduling information when you use a linked booking service for an audition;

  • information included in emails, messages, or other inquiries you send to us;

  • information connected with a donation, ticket, registration, acknowledgment, or other transaction when WDC receives that information from you or from the external service that processes the activity; and

  • communication preferences and other information you voluntarily provide.

Please do not send payment card details by email. Ticketing, donation, and payment transactions linked from the Website are completed through external providers. WDC does not collect full payment card numbers through the Website.

Information Collected Automatically

When you use the Website, WDC and service providers may receive technical and usage information such as:

  • Internet Protocol address;

  • browser, device, and operating-system information;

  • pages viewed, links selected, referring page, and date and time of access;

  • interaction, diagnostic, and approximate location information derived from an Internet Protocol address; and

  • cookie, consent, and similar identifiers where those technologies are active.

The information available in a particular visit depends on your device, browser settings, consent choices, and the features you use.


How We Use Information

We may use information to:

  • operate, maintain, secure, and improve the Website;

  • provide information about concerts, programs, auditions, and other activities;

  • respond to inquiries and manage audition communications and scheduling;

  • manage newsletter subscriptions and send requested communications;

  • support ticketing, registrations, donations, acknowledgments, and related administration;

  • understand Website use and measure the effectiveness of communications and outreach;

  • prevent, investigate, or respond to fraud, abuse, security incidents, or technical problems;

  • comply with legal obligations and protect WDC, its activities, and other people; and

  • carry out another purpose that is disclosed when information is collected or that you request.


Newsletter and Email Communications

The public newsletter form requires an email address and may also accept a first and last name. Newsletter submissions are sent through a WDC Cloudflare Worker to Mailchimp. The form uses Cloudflare Turnstile, a honeypot, and related controls to help identify automated submissions. Subscription confirmation uses double opt-in.

You may unsubscribe from marketing email by using the unsubscribe link in the message. WDC may retain the information needed to record and honor an opt-out and may continue to send non-marketing messages when appropriate for an activity or request.


Auditions and Scheduling

Audition inquiries may be submitted by email and may include a name, email address, voice part, and description of singing experience. WDC may link to an external scheduling service for audition time-slot booking. Information entered on that service is handled under the provider's own privacy policy and terms.


Ticketing, Donations, and External Transactions

The Website may link to third-party services for ticketing, donations, registrations, and scheduling. When you follow one of these links, you leave the WDC Website and complete the activity on the external platform. Those services are governed by their own privacy policies and terms. WDC may receive transaction, donor, ticket, contact, or acknowledgment information needed to administer the activity.

The Website and an external transaction platform may use common tags, links, or query parameters to measure visits and actions across the two environments.


Cookies, Analytics, and Campaign Measurement

The Website uses cookies and similar technologies as described in the Cookie Policy.

WDC uses Google Analytics 4 to understand Website traffic and use, including page views, referral sources, engagement, and technical information about devices and browsers. Analytics storage is denied by default and is updated after the Website receives the applicable analytics or performance-cookie consent.

WDC uses Meta Pixel for campaign and outreach measurement. Meta-related marketing and advertising consent remains denied unless a visitor accepts marketing cookies through the Website's consent banner.

You can accept or decline non-essential cookies when the Website banner is presented and can also use the browser controls described in the Cookie Policy.


Website Providers and Embedded Services

The Website is delivered through Squarespace and may use services provided by Mailchimp and Cloudflare for newsletter signup, Google Analytics 4 for analytics, Google Custom Search for site search, Meta Pixel for campaign measurement, YouTube for media, an external scheduling service for audition booking, and AudienceView/OvationTix for ticketing and donations.

These providers may receive technical information, such as an Internet Protocol address, device or browser information, page address, referral information, and interaction data, when their resources are loaded or used. Their handling of information is governed by their own policies and terms.


How We Disclose Information

WDC may disclose information:

  • to service providers that support the Website, email, security, analytics, scheduling, ticketing, donations, payments, communications, or other activities described in this Policy;

  • to organizations involved in a jointly presented program or activity when the disclosure is relevant to that activity;

  • to professional advisers or organizational support providers when reasonably necessary for their work;

  • when required by law, legal process, or a valid request from a public authority;

  • when reasonably necessary to protect rights, safety, property, security, or the integrity of the Website and WDC's activities;

  • in connection with an organizational restructuring or transfer of a program, subject to the protections that apply to the information; or

  • with your direction or consent.

WDC's use of analytics and campaign-measurement services may involve disclosures that are treated differently under different privacy laws. For questions about these disclosures or the choices available to you, contact WDC using the information below.


Retention

WDC retains personal information only for as long as reasonably necessary to provide the relevant service, administer the activity or relationship, maintain appropriate organizational and opt-out records, comply with legal or financial obligations, resolve disputes, and protect or enforce rights. Retention may differ by record type and by the systems used to provide a service. WDC may delete or de-identify information when it is no longer reasonably needed, subject to applicable obligations and legitimate operational needs.


Your Choices and Requests

You may:

  • unsubscribe from marketing emails by using the link in the message;

  • accept or decline non-essential cookies when the Website banner is presented;

  • manage or delete cookies through your browser; and

  • contact WDC to ask about personal information that WDC holds about you or to request access, correction, deletion, or a copy.

Send a request to info@washingtondouglasschorale.org. WDC may ask for information reasonably needed to identify the relevant records and protect information from unauthorized disclosure. WDC will consider the request in light of the information it holds, applicable law, and any obligations or permitted reasons to retain information. A request concerning information controlled by an external provider may need to be directed to that provider.


Security

WDC uses administrative, technical, and organizational measures intended to protect information in light of the nature of the information and the services involved. No Internet transmission, website, or storage method can be guaranteed to be completely secure.


Children's Information

The Website is intended for a general audience. If you are a parent or guardian and believe that a child has provided personal information to WDC, contact info@washingtondouglasschorale.org. WDC will review the matter and take steps appropriate to the circumstances and applicable law.


Links to Other Websites

The Website contains links to services that WDC does not operate. WDC is not responsible for the content or privacy practices of those services. Review the privacy policy and terms of any external service before providing information.


Changes to This Privacy Policy

WDC may update this Privacy Policy as its practices, services, or obligations change. The current version and effective date will be posted on this page. When appropriate, WDC may also provide notice through the Website, email, or another suitable channel.


Contact Us

For questions about this Privacy Policy or requests concerning personal information, email info@washingtondouglasschorale.org.